Our patients are seen by reserved time only. We aim to be respectful of your time and to see you at your appointed time. If you find you are unable to keep an appointment, kindly give us 24 hours notice so that the time may be given to another patient or used for an emergency situation.
We have an automated service called HouseCalls that helps us with confirming appointments. We make every effort to answer your phone calls within three rings. If this doesn’t happen, you will be connected to our Message on Hold service: music and information about our practice. We hope you find this informative.
To provide for the safety of our patients and to alleviate your concerns, our office adheres to Occupational Safety and Health Administration (OSHA) guidelines and uses the most recently available sterilization techniques.
Anyone with a dental emergency is welcome to call at any time. During office hours, patients will be seen as soon as possible since we have emergency time built into our schedule.
It is the policy of this office, following examination and development of the treatment plan, to give you an estimate of the dentistry that has been discussed. This will enable you to know exactly what work is planned and what the cost will be. It is necessary to make definite financial arrangements before any dentistry is started. There are several possible methods of payment:
We strongly feel that our patients deserve the best possible dental care that we can provide. In an effort to maintain this high quality of care, our front desk office staff will work with you to maximize your dental insurance benefits and file your claims. We will do our best to estimate your portion of the bill based on the information we receive from your insurance company. There are literally hundreds of plans, each one different, depending on the money you and/or your employer contribute to them. Please understand that the balance due after insurance payment is your responsibility. We are committed to working with you to obtain the dentistry you desire.